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Resilience RX SMS Terms & Conditions

Last updated: March 18, 2024.

Definitions

For the purposes of these Terms and Conditions:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Resilience RX LLC, W329N4476 Lakeland Drive, Suite 180, Nashotah, WI 53058 US.
  • Device means any device that you use to access text messages.
  • Goods refer to the services we provide.
  • Service refers to physical therapy services.
  • SMS Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of SMS.
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the SMS Terms and Conditions governing the communication of SMS between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding SMS.

Your access to and use of SMS with Us is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all individuals who send SMS with Us.

By checking the box on the opt-in form at your evaluation and providing your mobile phone number, You agree to be bound by these SMS Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not utilize SMS with Us.

You represent that you are over the age of 18 or, if you choose to provide personally identifying information for someone under 18, that you are the legal guardian of a patient/client in question and will monitor the SMS.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website, and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

How SMS Will Be Used

  • To text and ask how your symptoms are between appointments
  • To provide information, not limited to articles or exercises with the goal to reduce your symptoms
  • To reschedule, modify, cancel, or otherwise change appointments
  • It is NOT necessary to opt-in to SMS in order to receive goods or service from Us.

SMS Opt-Out

If you wish to opt-out of SMS at any point in time, simply reply to the number used to text you and state STOP.

Availability, Errors and Inaccuracies

We may accidentally send an SMS to you in error that is meant to go to someone else. If this occurs, you agree you will inform us and delete the message.

Prices Policy

There will be no additional charge from us to communication via SMS, but you are subject to regular message and data rates as described in your phone plan.

Frequency of Messages

We have four SMS follow-ups structured throughout a plan of care, which can last anywhere from 2-5 months. In cases where additional follow-up or support is needed, SMS may be sent up to once after each appointment. 

After your plan of care is completed, if you do not choose to pursue wellness or performance, we will check in every 3-6 months. These messages will be personalized and sent on an individual basis depending on your needs.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time.

By continuing to access or use Our Service after revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please reply “STOP”.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us by email: info@resiliencerxpt.com

Resilience RX LLC
W329N4476 Lakeland Drive, Suite 180
Nashotah, WI 53058